Guest

Preview Tool

Cisco Bug: CSCtd57221 - Upgrade of EIM 4.2.5 [SQL 2K5 Ent edition] to CIM 4.3.1 failed

Last Modified

Sep 07, 2010

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

4.3(1)

Description (partial)

Symptom:
Upgrade of single server EIM 4.2.5 with SQL 2K5 Enterprise edition to a distributed CIM 4.3.1 fails with a pop-up stating "Failed to update Reports Database". 

Conditions:

When EIM 4.2.5 with SQL 2K5 Enterprise edition is upgraded rto CIM 4.3.1.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.