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Cisco Bug: CSCtd54657 - Jabber Adapter on logout failure still handles incoming traffic

Last Modified

Feb 09, 2010

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

8.0(1)

Description (partial)

Symptom:
In certain cases it might happen that logout from Jabber fails but the Jabber Adapter receives traffic. Unfortunatelly,  there is no easy way to observe it from the outside or there is no user facing symptom. Typically, java heap histograms will show increased number of objects related presence, Jabber SDK and ChangeManager. What might be easier to observe are counters and gauges on CUP Adapter mBean on JConsole. 

Conditions:
Networking issues. This was noticed during network outage.maintenance work carried out at the time of a load test.
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