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Cisco Bug: CSCtd49439 - Data Collection never completes, and UT acquisition cannot run

Last Modified

Feb 23, 2018

Products (1)

  • CiscoWorks Campus Manager

Known Affected Releases

5.0(6) 5.1(4) 5.2(1)

Description (partial)

  Campus Manager Data Collection does not stop.  It is reported as always
running in 
 Topology Services.  Additionally, User Tracking acquisition does not run due
to XML files 
 being written.
  This will occur if there are any standalone Access Points being managed by
 Manager.  Other devices can also cause this (e.g. old 1200 series switches).

Related Community Discussions

Campus Manager Data Collection always Idle
Hello, Every time I  start Campus Manager Data Collection, I get a window "Notified server to run Campus Data Collection" but status always stay Idle (not running). LMS 3.2 Campus Manager 5.2.1 Thanks
Latest activity: Dec 21, 2010
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Related Community Discussions
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