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Cisco Bug: CSCtd49282 - Crash with display change on video call using Intel IGDUMD32 drivers

Last Modified

Jan 13, 2011

Products (1)

  • Cisco UC Integration(TM) for Microsoft Office Communicator

Known Affected Releases

8.0(1) 8.1(1) 8.5(1)

Description (partial)

While on an active (streaming) video call on Windows Vista 32-bit or Windows 7 32-bit using an Intel graphics-based laptop requiring the IGDUMD32 graphics driver:

1) Go to the Display Properties and adjust screen resolution


2) Unplug any external monitor connected to the laptop

CUCIMOC crashes.


Intel Graphics chipset requiring the IGDUMD32 graphics driver (e.g. Mobile Intel(R) 965 Express Chipset Family)

Windows Vista 32-bit or Windows 7 32-bit.
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