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Cisco Bug: CSCtd49282 - Crash with display change on video call using Intel IGDUMD32 drivers

Last Modified

Jan 13, 2011

Products (1)

  • Cisco UC Integration(TM) for Microsoft Office Communicator

Known Affected Releases

8.0(1) 8.1(1) 8.5(1)

Description (partial)

Symptom:
While on an active (streaming) video call on Windows Vista 32-bit or Windows 7 32-bit using an Intel graphics-based laptop requiring the IGDUMD32 graphics driver:

1) Go to the Display Properties and adjust screen resolution

or

2) Unplug any external monitor connected to the laptop

CUCIMOC crashes.

Conditions:

Intel Graphics chipset requiring the IGDUMD32 graphics driver (e.g. Mobile Intel(R) 965 Express Chipset Family)

Windows Vista 32-bit or Windows 7 32-bit.
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