Guest

Preview Tool

Cisco Bug: CSCtd42205 - cme updates blank caller id to unity connection after call disconnects

Last Modified

Feb 14, 2018

Products (1)

  • Cisco 2800 Series Integrated Services Routers

Known Affected Releases

12.4(20)T2

Description (partial)

Symptom:

Phone1---pstn---cme----ipphone (cfna)---unity connection
> 
>  
> 
>  
> 
> Problem Description:
> 
>  
> 
> Phone1 from pstn calls phone reg to cme , leave Vm, when you check VM 
> on unity connection there is not ani, unknown caller id
> 
>  
> 
> Ip phpne reg to cme calls another ipphone reg to cme, CFNA to unity 
> connection, ani is present.
> 
# difference we see is that on non working scenario cme is sending 
> update to unity with blank caller id after the call disconnects.


Conditions:

call from pstn to ipphone, cfna to goes to unity, no caller id.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.