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Cisco Bug: CSCtd42018 - XFER:CONF:SRST - Remove Speed Dial softkeys from feature layer

Last Modified

Jul 28, 2010

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases


Description (partial)


A Speed Dial softkey is present in the Transfer and Conference OffHook dialing screen when the phone is failed over to an SRST, but SRST does not support this feature.


This is only seen when a phone is failed over to SRST.  SRST does not support Abbreviated Dial, hence the Speed Dial softkey should be hidden during Transfer and Conference use cases.  However the Speed Dial softkey is currently displayed, and attempting to use it to make an Abbreviated Dial call to the Consultee fails.
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