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Cisco Bug: CSCtd40439 - CUPC can't resolve First/Last Name when adding blocked user to Contacts

Last Modified

Oct 04, 2011

Products (1)

  • Cisco Unified Personal Communicator

Known Affected Releases

7.1(1)

Description (partial)

Symptom:

CUPC can't resolve First/Last Name when adding blocked user to contact list

Conditions:

Pre-condition:
1. User2 is not in User1's contact list.

Procedure:
1. Login to CUPC as User1.
2. Go to File menu -> Preferences -> Privacy -> Block List
3. Search for User2 (who is not in User1's contact list yet)
4. Block User2
5. Now search for User2 in CUPC's Search hub and add User2 to the contact list.

Expected result:
1. User2 is displayed in User1's contact list with his First/Last Name

Actual result:
1. User2 is not displayed with his First/Last Name in the contact list, but with his user name and domain, in the format:  user2@domain.ext
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Bug Details Include

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  • Status
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