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Cisco Bug: CSCtd37710 - Second call drops when first call is disconnected from FXO in AU CME

Last Modified

Jan 28, 2017

Products (1)

  • Cisco Unified Communications 500 Series for Small Business (UC500)

Known Affected Releases


Description (partial)

Symptoms: If FXO lines are used on Cisco Unified Communications Manager 
Express (CUCME) in Australia and the ephon-dn (octo or dual) receives two 
calls, if the first caller disconnects from the PSTN when on hold, it causes 
one-way audio on the second line.

Conditions: This symptom is observed in Australia, since the software 
interprets normal disconnect as "user busy" when the PSTN disconnects the 
call on FXO lines only.
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Bug Details Include

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  • Status
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