Preview Tool

Cisco Bug: CSCtd37650 - Unable to Park call when in Softphone mode

Last Modified

Apr 08, 2010

Products (1)

  • Cisco UC Integration(TM) for Microsoft Office Communicator

Known Affected Releases


Description (partial)

Make a call between two CUCIMOC users using softphone-mode and then attempt to Park the active call.
Expected result:
Call is parked and Call Park DN is displayed.
Actual result:
Dialog appears with following message:
Phone Error
Failed to Park call.

Using Call Manager version 6.1.4
Both users need to be in softphone-mode.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.