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Cisco Bug: CSCtd37650 - Unable to Park call when in Softphone mode

Last Modified

Apr 08, 2010

Products (1)

  • Cisco UC Integration(TM) for Microsoft Office Communicator

Known Affected Releases

8.0(1)

Description (partial)

Symptom:
Make a call between two CUCIMOC users using softphone-mode and then attempt to Park the active call.
Expected result:
Call is parked and Call Park DN is displayed.
Actual result:
Dialog appears with following message:
Phone Error
Failed to Park call.

Conditions:
Using Call Manager version 6.1.4
Both users need to be in softphone-mode.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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