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Cisco Bug: CSCtd35610 - Incorrect AnswerWaitTimeHalf Calculation for CallTypeHalfHour

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.0(0) 7.1(1) 7.2(1) 7.2(5) 7.5(1) 8.0(1)

Description (partial)

Incorrect value seen for AnswerWaitTimeHalf in t_Call_Type_Half_Hour table 

ICM Call router reports AnswerWaitTimeHalf incorrectly when a call is requeried
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