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Cisco Bug: CSCtd34886 - Export path setting in hrcConfig.ini is ignored if using a network drive

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)


Setting the defaultExportPath in hrcConfig.ini to a network drive has no effect in
7.0(1)SR4.  Works ok if using a local drive.  Once HRC opens and you click on the Schedule option at the top, the Export Location always appears as C:\Program Files\Cisco UCCX Historical Reports\reports\, which is the default.


Normal use
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