Preview Tool

Cisco Bug: CSCtd34077 - WCS communication credentials deleted from MSE after a shutdown

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Mobility Services Engine

Known Affected Releases


Description (partial)


WCS communication credentials deleted from the MSE after a shutdown.


After the first MSE configuration, we define new WCS communications credentials by launching the configuration wizard through the command


After this, the MSE services stop and restart and the second set of WCS communication credentials is correctly added to the SQL database.

However, if we now physically reboot the MSE with the following command

shutdown -r now

after the MSE comes back, the new set of WCS communication credentials is not retained in the SQL database.
As a consequence the communication between the WCS and MSE is compromised.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.