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Cisco Bug: CSCtd33513 - Cannot generate problem report because of illegal characters

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications - Enterprise

Known Affected Releases


Description (partial)

When you create a problem report you get a popup box saying that the report has been created:
The problem report is located here:
C:\ProblemReport_CPCAP_7.1.1.952_CN=User name/OU=EMPLOYEES/

However this report cannot be found. This is likely caused by illegal characters such as '/' forward slash.

user name contains illegal characters such as illegal characters: \/:*?"<>|
(It is odd that the DN is being used as the username here, this could be a configuration issue)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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