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Cisco Bug: CSCtd33162 - RTR Printable Report does not display Chinese characters

Last Modified

Sep 20, 2010

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)


RTR Printable Report does not show Chinese Resource Names correctly

1. Install Dactyl and configure appadmin by choosing Chinese as the language
2. Create some Agents in Chinese language and open the printable report of Resources using RTR
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