Preview Tool

Cisco Bug: CSCtd31704 - Excessive WAN delay can cause unacceptable delay in hearing first prompt

Last Modified

Dec 30, 2016

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases


Description (partial)

There is a significant and unacceptable period of silence before a caller into CVP hears the first prompt.

This can occur in WAN conditions where there is significant WAN latency.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.