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Cisco Bug: CSCtd31601 - Unity Connection Serviceability page incorrectly shows services disabled

Last Modified

Jul 31, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases

7.1(3)ES1

Description (partial)

Symptom:

Unity Connection serviceability page does not display the accurate active status and service status conditions. The web page displays 'Deactivated' and Server Status 'Unknown'.

Services are properly running as seen from the CLI.

Conditions:

Unity Connection 7.1.3.10000-68
Behavior has also been seen in 7.1.2.32019-1 and 7.1.2ES9.21900-9
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Bug Details Include

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  • Status
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