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Cisco Bug: CSCtd28719 - SS7 NIC gets into improper state during certain NCT scenarios

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)


 SS7 NIC incurs and exception during call processing.

The following network consultative consult sequence is executed:

Caller Calls Agent1
Agent1 CONSULTS Agent2
Agent2 CONSULTS Agent3
Agent1 completes Transfer
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