Cisco Bug: CSCtd27410 - Call Context dropped for transfer to IVR campaigns
Feb 08, 2017
- Cisco Unified Contact Center Enterprise
Known Affected Releases
7.5(1) 7.5(4) 8.0(1)
Symptom: With the Outbound Option Dialer, calls context is intermittently missing for calls that are transferred to IVR> Conditions: Outbound Dialer deployments where calls are transferred to IVR/Agent as part of campaign processing.
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