Guest

Preview Tool

Cisco Bug: CSCtd26755 - CTI tears down provider, issues CAPF profile, CUEAC doesn't accept calls

Last Modified

Feb 14, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.1(2.21900.5)

Description (partial)

Symptom:
Operator console works for while (anywhere between 2 to 6hrs), and then cannot receive further calls b'coz Provider is getting shutdown .

=> Restarting the whole CUEAC server fixes the issue temporarily (client restart does not help).

Conditions:
Software is 
CUEAC 3.0.1.4 
CUCM 7.1(2)_21900-5
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.