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Cisco Bug: CSCtd19548 - Upgrading UCCX to 7.0(1)Sr4 is failing ODBC connection to SQL 2005

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)


Upgrading the UCCX server to 7.0(1) Sr4 and OS to 2003.1.4a SR11 is failing the ODBC connection to SQL 2005 external database. 

The error generated when trying to setup a ODBC connection to SQL 2005 database is 
[Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied.


Upgrade to UCCX 7.0(1) Sr3 or 4 and OS upgrade to 2003.1.4a SR11
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