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Cisco Bug: CSCtd19548 - Upgrading UCCX to 7.0(1)Sr4 is failing ODBC connection to SQL 2005

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(1)

Description (partial)

Symptom:

Upgrading the UCCX server to 7.0(1) Sr4 and OS to 2003.1.4a SR11 is failing the ODBC connection to SQL 2005 external database. 

The error generated when trying to setup a ODBC connection to SQL 2005 database is 
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[Microsoft][ODBC SQL Server Driver][DBNETLIB]SQL Server does not exist or access denied.
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Conditions:

Upgrade to UCCX 7.0(1) Sr3 or 4 and OS upgrade to 2003.1.4a SR11
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