Cisco Bug: CSCtd19452 - No Button enablement state table for UCCE in CTIOS Dev Guide
Dec 31, 2016
- Cisco Computer Telephony Integration Option
Known Affected Releases
Symptom: Developer's Guide could use a table of button enablement mapped to agent and call states. Like a finite state machine. Conditions: Understanding of button enablement states as related to call and agent states for UCCE and TDM ACDs.
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