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Cisco Bug: CSCtd17335 - Video lost on hairpin sTransfer call with RT video after hold/resume

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.0(2) 7.1(3.11001.6)

Description (partial)

Video lost on hairpin supervisor transfer call with RT video after hold/resume

1. RT calls 7985 over H323 ICT
2. 7985 does a supervisor transfer to CUPC over SIP ICT 
3. video gets set up between RT and CUPC after transfer is complete but after multiple attempts of hold/resume on CUPC side, call fails to resume with video. 

RT and CUPC are in cluster2-cm1 
7985 is on cluster1-cm1 
RT: MNT3-2
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