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Cisco Bug: CSCtd17258 - CUCM Admin password reset gives false negative after unsuccessful reset

Last Modified

Jul 07, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases

7.1(2) 7.1(2.20001.3)

Description (partial)

Symptom:

Receive error "Error: the password has NOT been reset." when providing an valid password to the admin password recovery tool

Conditions:

Using the OS admin password recovery procedure where at some point previously on this system an invalid password has been previously entered during the password recovery procedure (either because the provided password was too short, was based on a dictionary word, or because the two passwords typed didn't match)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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