Cisco Bug: CSCtd17183 - TRaP fails to connect to primary server if secondary shut down
Feb 05, 2010
- Cisco Unity Servers
Known Affected Releases
Symptom: While attempting to playback a message using the Telephone Record and Playback (TRaP) feature in ViewMail for Microsoft Outlook, the user receives the following error message: Telephone Record and Playback The specified server can not be found Conditions: Cisco Unity failover enviroment when the secondary server is offline.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases