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Cisco Bug: CSCtd17183 - TRaP fails to connect to primary server if secondary shut down

Last Modified

Feb 05, 2010

Products (1)

  • Cisco Unity Servers

Known Affected Releases


Description (partial)


While attempting to playback a message using the Telephone Record and Playback (TRaP) feature in ViewMail for Microsoft Outlook, the user receives the following error message:

Telephone Record and Playback

The specified server can not be found


Cisco Unity failover enviroment when the secondary server is offline.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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