Cisco Bug: CSCtd16363 - BC agent configured to provide terminal ID cannot login on 1st attempt
Aug 20, 2010
- Cisco Unified E-Mail Interaction Manager
Known Affected Releases
Symptom: Blended Collaboration agent who is configured to provide a terminal ID at log on time receives a "Log in to phone system failed." message and the log on fails. Conditions: A previous session is active for the same agent and the agent tries to create a new session by logging in again.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases