Preview Tool

Cisco Bug: CSCtd14786 - CCM Core on sub trying to establish odbc connection to the pub

Last Modified

Jul 07, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


The dbl code in ccm threw an exception and the exception was not handled and went to the OS.  The OS then terminated the ccm application.

The root cause of the core is that we were looking up a station profile in ccm running on a sub and we could not establish an odbc connection to the pub database since the pub database was out of memory.

#0 0x00abceff in raise () from /lib/tls/
 #1 0x00abe705 in abort () from /lib/tls/ 
#2 0x009544f7 in __cxa_call_unexpected () from /usr/lib/ 
#3 0x00954544 in std::terminate () from /usr/lib/
 #4 0x009546b6 in __cxa_throw () from /usr/lib/ 
#5 0x082e8b3a in CFastAccess::ExecuteQuery (this=0x2b6a060) at ../Include/dbAccess.hpp:159 
#6 0x08291cf7 in dBProcs::getEMStationProfile (this=0xe758ce8, cachingStationRegistrationProfile=@0xbad15cf8, stationRegistrationProfile=@0x2ba29e8, sipFlag=false, deviceName=@0x2ba2440) at ../Include/dbAccess.hpp:54
 #7 0x08297270 in dBProcs::readStationRegistrationProfileByDeviceName (this=0xe758ce8, deviceName_=0xbbdb83e0 "SEP0013C4728E5A", stationRegistrationProfile=@0x2ba29e8, sipFlag=false) at /vob/ccm/Common/Include/Sdl/SdlService.hpp:167
 #8 0x08340f01 in Db::readStationRegistrationProfileByDeviceName (this=0xbbd77008, dslAddr=@0x0, deviceName=0xbbdb83e0 "SEP0013C4728E5A", deviceType=DeviceStationTelecasterBus, stationRegistrationProfile=@0x2ba29e8, errorCode=@0x2ba27bc, sipFlag=false) at ProcessDb.cpp:4005 
#9 0x083409b2 in Db::initializing_DbStationRegistrationProfileReq (this=0xbbd77008, s=@0xb4ec7620) at ProcessDb.cpp:3969
 #10 0x083641c7 in Db::fireSignal (this=0xbbd77008, sdlSignal=@0xb4ec7620) at /vob/ccm/Common/Include/Sdl/SdlProcessBase.hpp:165 
#11 0x09cde18d in SdlProcessBase::inputSignal (this=0xbbd77008, rSignal=0xb4ec7620, traceType=SignalThreadedWithPriorities, highPriority=0, normalPriority=0, lowPriority=0, veryLowPriority=0, lazyPriority=0, dbUpdatePriority=0) at SdlProcessBase.cpp:370 
#12 0x09ced90a in SdlThreadedProcess::threadQueueReader (this=0xbbd77008) at SdlThreadedProcess.cpp:131
 #13 0x09ced47e in SdlThreadedProcess::threadQueueReaderInit (sdlThreadedProcess=0xbbd77008) at SdlThreadedProcess.cpp:50
 #14 0x001b365f in ACE_OS_Thread_Adapter::invoke (this=0xedada48) at OS_Thread_Adapter.cpp:93
 #15 0x001b3492 in ace_thread_adapter (args=0x0) at Base_Thread_Adapter.cpp:121 
#16 0x009e7dd8 in start_thread () from /lib/tls/ 
#17 0x00b71d1a in clone () from /lib/tls/
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.