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Cisco Bug: CSCtd11893 - VMO: Forwarded message delivered to Exchange inbox

Last Modified

Mar 01, 2010

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

This defect describes a problem in Cisco Unity Connection's ViewMail for Outlook (VMO), where users have access in Outlook to their Exchange mailbox and an IMAP connection to their mailbox on Connection (that is, integrated messaging is configured on the client computer). 


Intermittently, when you use Cisco Unity Connection's VMO to forward a voice message to another Connection user, the message is delivered to the recipient's Exchange mailbox instead of to the recipient's Connection mailbox. Additionally, the message is corrupt, and cannot be played.


This problem was observed in VMO 8.0, but likely exists in previous versions of VMO.
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