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Cisco Bug: CSCtd11366 - Read receipt is sent before recipient opens message

Last Modified

Jan 26, 2010

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

When a Cisco Unity or Cisco Unity Connection user sends a message to a Connection user requesting a read receipt,  the receipt is sent as soon as the recipient clicks on their mailbox in ViewMail for Outlook (VMO), before the message opened. 

The expected behavior is that the read receipt should be sent only after the recipient opens the message.

This behavior has been observed in Connection's VMO 8.0, but likely exists in previous versions of VMO.
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