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Cisco Bug: CSCtd11138 - WCS guide needs steps to add new sysOID's for Switch Port Tracing

Last Modified

Feb 22, 2014

Products (1)

  • Cisco 4400 Series Wireless LAN Controllers

Known Affected Releases

6.0(132.0)

Description (partial)

Symptom:

WCS guide needs the steps on how to add new sysOID's for Switch Port Tracing.

Conditions:

The WCS configuration guide, under

http://www.cisco.com/en/US/docs/wireless/wcs/6.0/configuration/guide/6_0ctrlcfg.html#wp1089752

needs a paragraph at the end of the section, stating the following:

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If adding a new switch fails with the reason "Not a switch device", the following steps should also be checked:

1. The list of devices that WCS can recognize for SPT is in the file called 'SwitchPortTracingUtil.properties'.
On WCS for Windows, this can be found under

C:\Program Files\WCS6.0.132.0\webnms\classes\com\cisco\server\spt

On WCS for Red Hat, this can be found under

opt/WCS6.0.132.0/webnms/classes/com/cisco/server/spt

2. Each device supported by WCS is characterized by the OID 1.3.6.1.4.1.9.1.X, where '1.3.6.1.4.1.9.1' is the root OID for 'ciscoProducts' and 'X' is the value specific to the sysObjectID of the switch.

3. WCS cannot contain the sysObjectID's for all the Cisco switches, so only some of them are pre-configured.

4. Please confirm the sysObjectID of the new switch with an SNMP walk to the OID 1.3.6.1.2.1.1.2:

snmpwalk -v <version> -c <community> <switch_IP> .1.3.6.1.2.1.1.2

This should return

SNMPv2-MIB::sysObjectID.0 = OID: SNMPv2-SMI::enterprises.9.1.X

where 'X' is a value specific to the switch.

5. On WCS, verify if in the file 'SwitchPortTracingUtil.properties' there is a line for

1.3.6.1.4.1.9.1.X

where 'X' is the value specific to the switch, as obtained from step 4.

6. If not present, stop the WCS services, edit the file to contain that line and then restart the WCS services.
Then confirm if the new switch can now be added.
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