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Cisco Bug: CSCtd05812 - Dynamic Run Application Script values not displayed to customer at times

Last Modified

Aug 19, 2010

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases


Description (partial)


Chat/Blended Collaboration customers do not get dynamic data (e.g. wait time) displayed on the customer web form. 


DRASR (Dynamic run application script) is configured in CIM and ICM script.
This is seen intermittently and does not happen every time.   The customer and agent session is otherwise unaffected.
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Bug Details Include

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