Cisco Bug: CSCtd05812 - Dynamic Run Application Script values not displayed to customer at times
Aug 19, 2010
- Cisco Unified E-Mail Interaction Manager
Known Affected Releases
Symptom: Chat/Blended Collaboration customers do not get dynamic data (e.g. wait time) displayed on the customer web form. Conditions: DRASR (Dynamic run application script) is configured in CIM and ICM script. This is seen intermittently and does not happen every time. The customer and agent session is otherwise unaffected.
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Bug Details Include
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