Cisco Bug: CSCtd05810 - BAC CNR extensions report: failed to find thread index
Feb 22, 2014
- Cisco Broadband Access Center for Telco and Wireless
Known Affected Releases
Symptom: CNR DHCP server exhibits poor performance and is dropping packets. BAC CNR DHCP extensions are emitting the follow error message to the DHCP server log: name/dhcp/1 Error Extension 0 04927 BAC: failed to find thread index The DHCP log contains messages indicating the extension "preClientLookup" is failing causing packets to be dropped: name/dhcp/1 Warning Extension 0 04575 A processing failure occurred when processing extension 'preClientLookup' when run for extension point 'pre-client-lookup' on DHCP Request 'R123456'. name/dhcp/1 Info Server 0 04473 Extension 'preClientLookup' running at extension point 'pre-client-lookup' on DHCP request 'R123456' failed, which forced the packet to be dropped! Conditions: BAC 2.7(1.7) or 4.0(1.4) or earlier is being used with CNR 7.1. The DHCP server host machine processor contains many cores.
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