Cisco Bug: CSCtd04467 - Failed switch-version stops UCCX Node
Mar 24, 2010
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: IF Switch Version of Unified CCX fails then there is no call center operational on the existing version. The problem is because of stopping a service while performing a switch version and not the starting the same in the event of switch-version failure. The workaround is to start this service. Conditions: Login to OS Admin page and click -- Settings -- Version -- Switch Version. or From CLI command "utils version switch-version". Note the problem occurs only in case the said command fail to work.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases