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Cisco Bug: CSCtd03864 - OUtbound dialer option Guide has wrong syntax for recording wave files

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)


The registry key you need to create in order to record a wave file in outbound dialer is wrong

HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\<cust_inst>\dialer\

CPARecordToWavFile (DWORD) = 1

When it should be

CPARecordWaveFile (DWORD) = 1


Release 7.5(1) Outbound Option Guide
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