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Cisco Bug: CSCtd03808 - UC Administration page does not filter on locations for user creation

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

When logging into the administration page you will not have access to add/import users if you are set as an administrator. This is due to the fact that the administration page has used the subscriber account from the other cluster to access the page. 

This can occur in a two cluster environment where one user object was imported on Cluster A and then the same user object is imported on Cluster B. The clusters must then be using digital networking. With digital networking the accounts will be duplicated on each server. This will cause the server to choose the digital networked account instead of the local one for access to the webpage.
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