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Cisco Bug: CSCtd02158 - Presence info should time out on intercluster peer failure

Last Modified

Jul 24, 2017

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 8.0

Known Affected Releases


Description (partial)

 If an inter-cluster communication link fails, the presence status of
 inter-cluster users affected by the failed connection will remain stale and
 does not update until the connection is restored. If users were listed as
 "Available" when the link went down, they will display as "Available"
 indefinitely, even though the link may still be down.
This occurs when the network connectivity between two CUP 8.0 inter-cluster
peers fails.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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