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Cisco Bug: CSCtc98228 - Incorrect Call Type for Begin Call in Reservation Call

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.5(6) 7.5(7) 8.0(1)

Description (partial)

Symptom:

Applications using outbound or BA functionality may see calltype 2 rather than calltype 29 on the begin call.

Conditions:
Outbound Dialer initiated Agent reservation call. 
IPCC PG 7.5(6)
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  • Status
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