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Cisco Bug: CSCtc97917 - Web Admin tool not allowing creation of new Agent Desk settings

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.1(5)

Description (partial)

Symptom:

System CCE Web Admin tool does not allow  creation of new Agent. Exception message "
 The server encountered an internal error () that prevented it from fulfilling this request." is seen

Conditions:
When trying to create a new Agent Desk Setting
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