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Cisco Bug: CSCtc95079 - Bulk Subscriber Delete fails to delete subscriber's CH

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Servers

Known Affected Releases

7.0(2)

Description (partial)

Symptom:
Bulk Subscriber Delete or deleting subscribers left orphan call handers.

Conditions:
This is a very rare situation. Unity 7.0(2) with Exchange 2003.

When deleting subscribers using Bulk Delete or SA webpage, Unity fails to delete the associated  CH of the deleted user.

Once the CH is orphan, can't add the same extensions back in Unity.
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