Guest

Preview Tool

Cisco Bug: CSCtc93817 - Closing OB Agt Dktp results in Application error wth wrapup windw opened

Last Modified

Dec 31, 2016

Products (1)

  • Cisco Computer Telephony Integration Option

Known Affected Releases

7.5(7)

Description (partial)

Symptom:
Application error message displayed for an Outbound agent.

Conditions:
By closing the Outbound agent desktop with wrap up desk settings after dropping the customer preview call with wrap up data for Call window is opened.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.