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Cisco Bug: CSCtc93487 - phoneBase::softkeyFind doesn't work well

Last Modified

Apr 02, 2010

Products (1)

  • Cisco Collaboration Systems Release

Known Affected Releases

8.0(0)

Description (partial)

Symptom:
Use softkeyFind to find the softkey which is not in the first page.
Then the procedure can't get the correct entire softkey list.
The reported error is like: 
   oPhone1::phone9951::softkeyFind: Could NOT find softkey "AlarmExit" within "Exit Enabled 1 TckrText Enabled 2 TckrScroll Enabled 3 More Enabled 4 Exit Enabled 1 TckrText Enabled 2 TckrScroll Enabled 3 More Enabled 4" on phone "Phone9951_1"

Conditions:
1. 9951 phone
2. in job file, do not set debug level
3. phone has more than 4 softkeys
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