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Cisco Bug: CSCtc80749 - Server boot time increases with every reboot & Hdw SNMP fails

Last Modified

Jan 31, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases

7.1(3) 7.1(3.11003.1) 8.0

Description (partial)

Symptom:

There are two symptoms which will be seen with this issue:

1. Hardware SNMP fails after reboot. Any customer using hardware SNMP will see the issue.
2. Server boot up time increases with every reboot.  The amount of time that reboots will increase by varies depending upon whether it is HP or IBM servers, but reboots up to 30 minutes have been seen after several (i.e 7-8) subsequent reboots.

Conditions:

This issue will be seen upon upgrades to 7.1(3) from any prior release. The prior release does not matter. Fresh installs of 7.1(3) are not impacted - it requires an upgrade to 7.1(3) to encounter the issue.

An upgrade to 7.1(2) or earlier will not have the problem. 7.1(4) is a new install only release, thus it will not have the problem. The issue is fixed prior to FCS for 7.1(5) and 8x, thus again, it is fixed prior to those releases.

The server must be rebooted at least once after upgrade to encounter this issue.

This applies to all HP and IBM server models - i.e. server model is not important.


Example CSA alert message indicative of this issue:
 2009-09-23 21:53:43.719,Alert,"The process '/bin/cp' (as user root(0) group root(0)) attempted to access '/etc/rc.d/rc.local'. The attempted access was a write (operation = OPEN/WRITE).  The operation was denied.","FACL_DENY","rc.local","/bin/cp",,,817,,,,"root",,"(t-1253760823 n-719825000 sc-13 dc-15 cd-77 p*(i-817 a-/bin/cp a-/etc/rc.d/rc.local i-0 a- r*(type-19 time-2603 pnd-17110064 rid-17110064 rufl*(pvt-539 op-101 da-1 opf-12356 pid-9926 fto-300744706 dty-16 pth-/etc/rc.d/rc.local fl-rc.local prc-cp cr-Ounix%00Eroot%00e0%00Rroot%00r0%00Froot%00f0%00Sroot%00s0%00 ) ) ) )"
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