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Cisco Bug: CSCtc79621 - CSM client installation "Could not create the Java virtual machine."

Last Modified

Feb 21, 2019

Products (1)

  • Cisco Security Manager

Known Affected Releases


Description (partial)


The default CSM client installation heap size requirement is 1024MB.
If this size heap is not available, the installation will fail and a popup
is shown to the user, containing the text, "Could not create the Java virtual machine."


This issue has been seen on Cisco Security Manager v3.3 and may exist on other versions.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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