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Cisco Bug: CSCtc79196 - CUPS IPPM should escape at sign in UPN usernames in URLs

Last Modified

Feb 22, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 7.0

Known Affected Releases


Description (partial)


IPPM Main Menu shows "Requesting" when any option is chosen instead of displaying the correct menu item.


This symptom can be encountered when using User Principal Name as the UserID. IPPM embeds this UPN into the menu item URL. In the case of a UPN UserID the @ symbol can cause the URL to fail on certain models of IP Phones such as the 7940 and 7960.
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