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Cisco Bug: CSCtc77187 - Error/status msg indicating mismatched keys in the CSR & identity cert

Last Modified

Feb 13, 2018

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 7.1
  • Cisco Unified Communications Manager Version 7.1

Known Affected Releases

7.1(2) 7.1(3.30000.1)

Description (partial)

Symptom:
Following is the error/status message displayed when mismatched keys in the CSR and identity certificate. This happens when the generate  CSR tab is hit more that once. 

The requested command 
[sudo/usr/local/platform/bin/CertMgmt.pydecodeop:importtype:certsunit:tomcatsrc-cert:%2Fusr%2Flocal%2Fplatform%2Fupload%2Fcerts%2F%2Ftomcat.dercert-dir:%2Fusr%2Flocal%2Fplatform%2F.security%2Ftomcat%2Fcertskey-dir:%2Fusr%2Flocal%2Fplatform%2F.security%2Ftomcat%2FkeysrootCA-cert:PENNONI-COLO-PKI-01-CA.pemtrust-dir:%2Fusr%2Flocal%2Fplatform%2F.security%2Ftomcat%2Ftrust-certslogfile:%2Fvar%2Flog%2Factive%2Fplatform%2Flog%2Fcert-mgmt.logresultfile:%2Fvar%2Flog%2Factive%2Fplatform%2Flog%2Fcertde-info.xmldescription:Self-signed+certificate]
could not be executed.





Conditions:
This happens when the generate  CSR tab is hit more that once.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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