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Cisco Bug: CSCtc75340 - Creating a poller may fail due to communication problem

Last Modified

Feb 22, 2014

Products (1)

  • CiscoWorks LMS Portal

Known Affected Releases


Description (partial)


Trying to create a poller in Health and Utilization Monitor results in the following error:

Cannot communicate with Poller Manager Service. Check whether the UPMProcess is down.


This can occur mostly on Solaris servers which are either multi-homed, or when CiscoWorks is installed within a Solaris zone.
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