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Cisco Bug: CSCtc72457 - Playing ring stop after an incoming second call

Last Modified

Jul 28, 2011

Products (1)

  • Cisco Unified IP Phone 6900 Series

Known Affected Releases


Description (partial)


playing ring does not work after got a new incoming call during ringing state

Set up DN1 on Line1 and DN2 on Line2. Receive a call of Line1 and another call of Line2.
After receiving second call, Ring Volume becomes silent.

TNP phones continue to ring even if receiving multiple calls.


Cisco Unified CM:
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