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Cisco Bug: CSCtc71535 - UCCE reporting discrepencies due to ROUNDING in internal calculations

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.5(1) 8.0(1)

Description (partial)

The Login time does not match the sum of available, not ready, work ready, work not ready, reserved, hold, talk, interrupt and busy other for the skill group and agent skill group tables.

Normal operation.
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