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Cisco Bug: CSCtc69162 - MAPI Connection not closed after a long duration traffic of large reads

Last Modified

Jun 26, 2010

Products (1)

  • Cisco Wide Area Application Services (WAAS) Appliances

Known Affected Releases

4.1(5b)

Description (partial)

Symptom:
 MAPI connection to server not closed under particular scenario even when the 
client has disconnected. The edge WAE holds on the WAN side of this 
connection as TDL. 
 
 Conditions:
 Aborting all connections from more than a thousand Outlook 2007 or 2003 
users after a long duration sometimes causes a MAPI connection between the 
edge and core WAEs as well as between the core WAE and the server not closed. 
The nature of the traffic is read operations of large files >5MB in size over 
24hours before it is aborted.
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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