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Cisco Bug: CSCtc68406 - Deskpickup doesnot work with Nokia S60 Dual Mode Phone.

Last Modified

Nov 05, 2010

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

7.1(4)

Description (partial)

Symptom: 
After the user makes a DVOR call from the MI of the Smart Dual Mode Device to a target party and then hangs up on the MI, user is not able to do a desk pickup.

This problem can still occur under the following scenario -
CUMC and NCC both are registered.
- Primary Node goes down. CUMC registers with the secondary node but NCC doesnot not.
- When Primary Node comes back up. The CUMC keeps registering with the secondary node and the NCC registers with the Primary Node.
- This causes the problem to happen as your SIP messages from CUMA come to Secondary node but your call proceeds on the primary node.

Conditions: 
This issue will only be observed with Smart Dual Modes which were first introduced in Althea Release 7.1.3
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  • Status
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