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Cisco Bug: CSCtc68406 - Deskpickup doesnot work with Nokia S60 Dual Mode Phone.

Last Modified

Nov 05, 2010

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

After the user makes a DVOR call from the MI of the Smart Dual Mode Device to a target party and then hangs up on the MI, user is not able to do a desk pickup.

This problem can still occur under the following scenario -
CUMC and NCC both are registered.
- Primary Node goes down. CUMC registers with the secondary node but NCC doesnot not.
- When Primary Node comes back up. The CUMC keeps registering with the secondary node and the NCC registers with the Primary Node.
- This causes the problem to happen as your SIP messages from CUMA come to Secondary node but your call proceeds on the primary node.

This issue will only be observed with Smart Dual Modes which were first introduced in Althea Release 7.1.3
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