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Cisco Bug: CSCtc57772 - EWS: Resync does not re-subscribe error rooms

Last Modified

Sep 21, 2011

Products (1)

  • Cisco TelePresence Manager

Known Affected Releases

1.6(187)

Description (partial)

Symptom:
When the Cisco TelePresence Manager is configured in Microsoft Exchange Web Service (EWS) mode, if there is any room shown with subscription error, performing manual synchronization on that room does not fix the subscription error. 
Conditions:
- CTS Manager is configured with Microsoft Exchange Web Service (EWS) mode
- CTS Manager fails to establish a subscription to a room mailbox
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